When will you start installing services?
All homes that are identified as un-served will be ready for installation after Dec 15th based on the order they were received. However we anticipate installations will start as early as November as we finish portions of our network for those who already placed orders in advance. This is also dependent on our network center building being ready pending town approval.
Does the service work if we lose power?
Our network office will have battery backup and generator. Fiber delivered services do not require additional equipment outside of the network office, so as long as you can provide power to the ONT (aka modem) at your home your service will be working. We suggest a battery backup unit (aka UPS) for those times you may happen to lose power. Our unit requires very little power.
Where will broadband service available?
What will be the speed for Fibercast broadband?
There will be multiple speed options. We haven’t finalized all options, however the ones listed below are currently known. Our goal is to keep it as simple as possible, but we understand everybody has different needs and budget.
- Gigabit : download & upload speeds up to 1000 mbps
- 250×250 : download & upload speeds up to 250 mbps
- 50×50 : download & upload speeds up to 50 mbps
What are the Installation costs?
- Standard Fiber Installation $100
Standard installation cover upto 125 feet distance from the mainline pole to home. - Extended Installation $150
Extended installation cover upto 300 feet distance from the mainline pole to the home.
We deliver the fiber optic cable where home’s other utility services are delivered and terminate at our outdoor home fiber enclosure. We then connect a jumper cable from the outside box into the house; in the same area where the electric panel is installed in order to terminate into our Optical Network Terminator (ONT aka modem). We will need a power outlet in order to power the modem.
We will need to connect the modem to home’s Ethernet network for those homes already Internet ready. We can offer inside wiring at hourly rates or offer WiFi access point/s.
Please bear in mind that the fiber optic delivered broadband services are much faster than what you may have had before, and if you have older Ethernet switches, routers, or even computers, they may not be able to take full advantage of the speeds we will be delivering. For example, a 2.4Ghz WiFi access unit may be able to achieve upto 70 mbps when used by a single computer, but a 5Ghz WiFi unit can provide about 500 mbps (only in the same room as the WiFi unit), and if you like to achieve Gigabit speeds you will need to hard wire some computers with CAT6 Ethernet cabling.
For more questions, Please contact
fiber@stoddardnh.net
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